Really disappointing
Very disappointing. Customer care is not all that of use along with facts gave me the wrong suggestions at the an important area. Really worst complete quality/revelation concerning all of our car loan. We will not be using Golden1 to possess anything down the road. There are plenty of other available choices around with similar services greatest (and you will appropriate) support service.
My car finance is determined as paid-in full it month into . My personal harmony is actually lower than my personal commission. Not only can the standard full matter feel withdrawn and applied to the faster-than balance, but I also couldn’t treat upcoming costs in the place of starting a financial branch and you may canceling brand new payments. Upon going into the branch, I found myself confronted by a quicker-than-competent lender staff. So it personnel didn’t come with suggestion just how to submit the newest cancelation document of course, if to help make the document energetic. She requested Me personally! It was not a comforting experience and that i would-be closure all golden One to membership once my car label was gotten.
Hi Sonya, i regret to know that you are taking on this problem out-of your own auto loan commission. We would like to discuss a resolution with you and permit you to receive in touch with our representative supporters group here:
Golden step one customer support
Literally called bc my personal card are rejected and you will no one explained one to my personal credit try denied or Signed my personal membership is actually closed because of a good 40$- percentage i got to settle that was good yet still just what f–k? No body informed me shi and when we called that it old man on the cell phone had been rude and you can ridiculous i didn’t like their adittude one piece he was not useful after all. Brand new worse stumbled on worse he lied and you can told you i could start reopen my personal membership but once i query so you’re able to reclarify and so i renders yes it’s still ideal details that i you want.. and i also can always get the help which i You https://clickcashadvance.com/personal-loans-mo/hamilton/ would like he wants to say oh zero you cannot reopen ur financial you need to go inside the and have now an alternate credit Fantastic 1 please progress CS!
I can not understand this individuals carry out…
I can’t understand why somebody manage want to lender here until it is awesome convenient. The new incompetency quantity of a few of their employees was astonishing, and that Fantastic That cannot appear worried about. I am unable to highly recommend this lender.
Recently got a car loan thru Golden…
Recently got an auto loan thru Wonderful One. Although not I’ve perhaps not managed to link to my Fidelity levels which will make a repayment. Titled Fidelity whom said the latest navigation amount is declined. Named Wonderful That with no one to there generally seems to know anything how ETF works. After that attempted the reverse and you can hook up out-of G1 to help you Fidelity. Been able to examine the hyperlink thru test dumps – however when I just be sure to import financing it offers an error. They really don’t want us to manage to generate a good payment! Never had this dilemma referring to Patelco to own my personal most other auto loan. My greatest grievance is the shortage of support, education on G1 end.
Refuted for debt consolidating mortgage
Denied to own debt consolidating mortgage, after ten+many years , credit score okay, earnings in order to loans racial great, do not bank with wonderful step 1, commitment form nothing to all of them.
Crappy technical, an effective customer support
Their website & programs are not the latest friendliest to utilize, however, any time I’ve had an issue, they’re extremely responsive. Full, it’s among the best banking institutions/borrowing from the bank unions out there.